Help Center
Frequently Asked Questions
Get quick answers about stairlifts, wheelchair lifts, ramps, rentals, installation, and service from StairGlide NY.
FAQs
Have a Question?
Have a question about our stairlifts? We have the answer.
Yes, we can arrange for you to try our units at our showroom at your convenience.
Medicare does not presently cover stairlifts. Unfortunately, they do not consider a stairlift a medical necessity.
Yes, your stairlift is equipped with its own power source. And will work up to 20-30 cycles. A cycle is one up and one down.
Approximately 1.5-2.5 hours.
Your stairlift has a lifetime warranty on the motor and gearbox, a lifetime warranty on the rail system, and a one-year warranty on all other components. Extended warranties are available.
Yes, we can very easily remove and reinstall the stairlift at your new home at a reasonable fee!
Most stairlift installations are completed in about 1 to 3 hours, depending on the layout of the staircase and the type of unit being installed.
Yes, we offer free in-home assessments to help identify the stairlift solution that best fits your space, mobility needs, and budget.
Yes, stairlifts can be installed on curved staircases with custom solutions designed to match the layout and turns of your stairs.
Yes, we offer rental options for customers who need a stairlift for a short-term situation or temporary recovery period.
Yes, the stairlift folds up when not in use to help keep the staircase as open and clear as possible.
We proudly serve the five boroughs of New York City, Long Island, Connecticut, Westchester, and New Jersey.
In many cases, we can complete installation the same day approval is given, depending on product availability and scheduling.
Yes, we provide service and repair for existing stairlifts to help keep your equipment operating safely and reliably.
Local Support
Need Help Right Away?
Speak with our Long Island team about products, rentals, service calls, or a free in-home evaluation.
info@stairglideny.com
(631) 647-8855
410 Sunrise Highway, West Babylon, NY 11704